If you scroll through a Honda or Acura forum right now, chances are you’re going to run into a bunch of confused owners. When they hopped into their cars on January 1 they found the clocks on their navigation systems frozen at a certain time. And the calendar date? 2002, or 20 years ago.
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Car dealerships are trash. I’ll say until the end of time. Being both a customer and a former salesperson, I can attest both to the tactics used on customers and why they are used. The factor that poisons the customer service experience is the same thing that poisons everything: money. It’s not important that sales people care about the product, the brand, your lifestyle or why a given customer might need the vehicle. None of that matters. All that matters is selling the next car.
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